The Service Pilot

CRM for Pool & Spa Service Companies

CRM Built for Pool & Spa Service Businesses

Running a pool and spa service business requires precision, consistency, and trust. Customers rely on you to keep their pools clean, balanced, and safe — often on a recurring schedule. The Service Pilot was built to help pool and spa companies manage customers, routes, recurring services, and payments without spreadsheets or scattered text messages.

Whether you service residential pools, commercial properties, or luxury spas, this CRM gives you full visibility into your operation.

Common Pool & Spa Business Challenges

Pool service companies face unique operational hurdles:

  • Managing weekly or bi-weekly recurring routes

  • Remembering chemical notes and service history

  • Customers forgetting payments

  • No centralized place for client communication

  • Missed calls while techs are in the field

Without a proper system, small inefficiencies quickly turn into lost revenue.

How The Service Pilot Solves These Problems

Built for Recurring Pool Service

  • Customer CRM – Store customer info, pool details, chemical notes, and service history
  • Recurring Job Scheduling – Weekly, bi-weekly, or custom schedules
  • Two-Way Messaging – Text or email customers from one inbox
  • Job Notes & History – Track issues, repairs, and special instructions
  • Invoicing & Online Payments – Reliable, predictable cash flow

Optional upgrade:

  • 24/7 AI Receptionist to capture calls when you’re servicing pools
Designed to Help You Scale

As your route grows, The Service Pilot helps you:

  • Reduce admin work

  • Stay consistent across crews

  • Retain long-term customers

  • Look professional at every touchpoint

Start Free — Upgrade Only When You’re Ready

No contracts. No pressure.
👉 Start with the Pre-Flight plan today