The Service Pilot

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Reputation Management

Reputation-Management -by-the-service-pilot

Get More 5‑Star Reviews. Build Trust. Win More Jobs.

Your reputation is one of your strongest sales tools.
Service Pilot helps you automatically collect reviews, protect your brand, and turn happy customers into more booked jobs.

Automatically Collect Reviews After Every Job

Most customers are satisfied — they just don’t leave reviews.

Service Pilot sends automatic review requests as soon as a job is completed, reaching customers at the right time while the experience is still fresh.

  • No manual follow‑ups

  • No awkward asking

  • No missed opportunities

Just consistent, organic reviews that build trust.

Protect Your Brand Before Issues Become Bad Reviews

Not every customer problem needs to turn into a public complaint.

Service Pilot helps you:

  • Follow up automatically

  • Catch issues early

  • Address concerns before they escalate

Stay proactive. Stay professional. Stay in control.

All Your Reviews, One Simple Dashboard

Monitor and manage your reputation without jumping between platforms.

  • View customer feedback in one place

  • Respond faster and more professionally

  • Show customers you care — even after the job is done

Fast responses build credibility.
Consistency builds loyalty.

Built for Home Service Businesses

Reputation management inside Service Pilot is designed for real‑world service operations:

  • HVAC

  • Plumbing

  • Electrical

  • Window Cleaning

  • Pressure Washing

  • Landscaping & more

It fits directly into your job workflow — no extra tools, no extra effort.

What This Means for Your Business

✔ More 5‑star reviews
✔ Higher trust before the first call
✔ Better close rates
✔ Stronger online presence
✔ More booked jobs

Your service already delivers quality.
Service Pilot makes sure your reputation reflects it.

FAQ

How does reputation management work in Service Pilot?

After a job is completed, Service Pilot automatically sends review requests to your customers. Feedback is tracked in one dashboard so you can monitor, respond, and protect your reputation without manual work.

Do I need to manually ask customers for reviews?

No. Review requests are fully automated, so customers are prompted at the right time without you or your technicians needing to ask.

What happens if a customer is unhappy?

Service Pilot helps you catch issues early through follow‑ups, allowing you to resolve problems before they turn into negative public reviews.

Can I see and manage all reviews in one place?

Yes. All customer feedback is organized in a single dashboard, making it easy to monitor reviews and respond quickly and professionally.

Is this built for home service businesses?

Yes. Reputation management in Service Pilot is designed specifically for home service industries like HVAC, plumbing, electrical, window cleaning, pressure washing, landscaping, and more.

Will this help me get more jobs?

Absolutely. More positive reviews increase trust, improve close rates, and help your business stand out when customers search online — leading to more booked calls.

Does this replace other reputation tools?

For most service businesses, yes. Service Pilot combines reputation management directly into your customer and job workflow, reducing the need for extra software.

Is reputation management included or an add‑on?

Reputation management is part of the Service Pilot platform. Availability may vary by plan — visit theservicepilot.com/pricing to see current options.
Start Building a Reputation That Works for You

No contracts. No pressure.
👉 https://theservicepilot.com

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