Sell Branded Gift Cards That Bring Customers Back
Give customers a simple way to purchase service credit for friends, family, and future visits. The planned Gift Cards feature brings branded storefronts, flexible amounts, delivery options, and balance tracking into The Service Pilot.
Turn your services into a gift customers can send in minutes
Each Service Pilot business can present a polished digital gift-card storefront that reflects its brand and makes the purchase experience easy to understand.
Business-specific storefront
Present your company name, logo, message, and gift-card options in a customer-ready purchase flow.
Flexible gift amounts
Offer popular preset values and allow a custom amount when that better fits the occasion.
Instant or scheduled delivery
Let the buyer send the gift immediately or choose a future delivery date for birthdays, holidays, and special events.
From purchase to service redemption
Create a smooth gift experience while keeping the value and customer activity connected to the issuing business.
Choose the value
The buyer selects a preset or custom amount and adds the recipient and personal message.
Complete secure checkout
The purchase creates a unique digital gift card associated with the Service Pilot business that issued it.
Apply and track the balance
The business can apply available credit toward eligible service and retain any remaining balance for a future visit.
Create prepaid demand without adding a separate gift-card system
Gift cards can help service businesses capture seasonal demand, introduce new customers to the company, and make it easier for loyal customers to share a trusted service.
Prepaid revenue
Make service credit available for purchase before the work is scheduled.
New customer introductions
Let an existing customer recommend your company through a useful, branded gift.
Seasonal campaigns
Promote gift cards around holidays, moving dates, home projects, and other service occasions.
Connected records
Keep issued value, redemption activity, and remaining balances organized for the business.
Planned Gift Card tools
- Branded digital gift-card storefront
- Preset and custom values
- Recipient details and personal messages
- Immediate or scheduled delivery
- Unique cards and balance tracking
Gift Card questions
Is Gift Cards available now?
Not yet. Gift Cards is labeled Coming Soon while the product experience is being completed. This page previews the planned feature, and its visuals use demonstration data.
Can each company location have its own gift-card storefront?
The feature is designed so each participating Service Pilot business can present its own branding and gift-card options.
Can customers choose their own amount?
The planned purchase flow supports popular preset values as well as a custom gift amount.
What happens when only part of the balance is used?
The planned balance workflow retains unused credit on the gift card so it can be applied to a later eligible purchase.
Prepare to sell service experiences as gifts
See how Gift Cards will fit alongside the CRM, scheduling, invoicing, and customer experience tools in The Service Pilot.